Shipping policy
We offer the following shipping options through USPS and UPS:
- Ground Advantage Shipping: Delivery Time: 3-6 business days
-
Priority Mail Shipping: Delivery Time: 2-5 business days
Shipping times are estimates provided by the carriers and do not include order processing times.
Processing Times
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Costs
- Shipping fees are calculated based on the weight of your order and the shipping method chosen at checkout.
- Free shipping promotions may be available for qualifying orders. Check our website for current offers.
Tracking Your Order
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- Use this tracking number to monitor your shipment’s progress through USPS or UPS.
Damaged, Lost, or Delayed Shipments
- Damaged Orders: If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage and your order number.
- Lost or Delayed Orders: Contact the carrier (USPS or UPS) first to resolve the issue. If it remains unresolved, you must contact us within 7 days of the expected delivery date for further assistance.
Shipping Restrictions
- We comply with all state and federal regulations regarding the shipment of THC products.
- Due to state regulations, we do not ship THCA products to Arkansas, Hawaii, Minnesota, Nevada, Idaho and Oregon.
- Due to state regulations, we do not ship Delta-8 products to the following states: AK, AZ, CO, DE, IA, ID, HI, MA, MI, MN, MO, MT, ND, NV, NY, OR, RI, UT, VT, WA, WV.
- Additional Notes
- Delivery times are estimates and may be affected by carrier delays, weather conditions, or holidays.
- Ensure your shipping address is correct at checkout. We are not responsible for delays or losses caused by incorrect addresses.
Pickup Orders
- Orders must be picked up within 7 days of purchase.
- After 7 days, we do not guarantee product availability.